About Me

I am a highly experienced Technology Consultant with extensive expertise in Requirements Gathering, Defining Project Scope, Identifying the most suitable platforms for Web, Mobile or IoT project, Analysing accurate Timelines & Cost and Managing End to End Development Process.

With a proven track record of strategic solutions analysis, I have very strong skills in account managing wide range of projects catering to Embedded Systems, IoT, Firmware Development, Cloud Computing, Connectivity, Enterprise Mobility, Augmented & Virtual Reality and Web & Opensource Development.

Experience

Principal Consultant – AuroSys Solutions, LLC
January 2014  – Present

AuroSys Solutions provides high end Product Engineering, Internet Of Things/Everything, Enterprise Mobility on iOS, Android & Windows, Connected Mobility, Custom OS Solutions, Cloud Computing, Bigdata, Analytics, UI/UX Designing, Hybrid & Cross Platform Apps, Web & Opensource, Sitecore Enterprise Solutions.

Role & Responsibilities:

  • Requirements Gathering
  • Defining Project Scope & Documentation
  • Designing Technical Solutions
  • Business Analysis of Web, Mobile & IOT Projects including Timeline & Cost Estimations
  • Drafting Proposals For Offered Solutions
  • Leading Development Team
  • Testing User Experience of Apps Developed
Manager: Client Relations – Dev IT Solutions Pvt. Ltd.
February 2013  – December 2013

Dev IT Solutions is a Web & Mobile Apps development company offering Opensource Solutions on all well known technologies and Mobility on iOS & Android Apps.

Role & Responsibilities:

  • Understanding Client Requirements and Designing Technology Solutions
  • Business Analysis for Estimating Timeline and Cost
  • Dealing with Clients of current projects and reporting
  • Project Management
  • Marketing of companies products and services
  • Content Writing & Press Releases
Payroll Supervisor – QX Ltd.
May 2009  – January 2013

QX Limited is a business process outsourcing company providing finance, accounts, recruitment, payroll, IT software and corporate advisory services. Their corporate headquarter is in Skipton, North Yorkshire with American offices in New York, and two Indian subsidiary offices in Ahmadabad and Baroda.

Role & Responsibilities:

  • Verifying Timesheets submitted by Contract Workers
  • Leading the Team entering Timesheet details in Payroll Software
  • Running the Payroll Process for Paying the Employees & Billing the Clients
  • Making Adjustments in Pay & Bill based on client requests
  • Answering Employee and Client Queries
Business development executive – AuroSys solutions
November 2007  – April 2009

AuroSys Solutions provides high end Product Engineering, Internet Of Things/Everything, Enterprise Mobility on iOS, Android & Windows, Connected Mobility, Custom OS Solutions, Cloud Computing, Bigdata, Analytics, UI/UX Designing, Hybrid & Cross Platform Apps, Web & Opensource, Sitecore Enterprise Solutions.

Role & Responsibilities:

  • Pre Sales of Web & Mobile Development Services
  • Dealing with Business Analysis team to get Timeline & Cost Estimates
  • Managing Design & Development Team
  • Writing Blogs & Press Releases for Promoting Services
  • Communicating with the Client to clarify their requirements
Service Assurance Officer – Reliance Infocomm
January 2007  – October 2007

Reliance Infocomm is a provider of Telecom services across India using the CDMA Technology. Their operations are spread across India with one of the largest telecom networks across the country.

Role & Responsibilities:

  • Downloading, Managing & Distributing Daily Complain Tickets raised by Consumers across the State
  • Team reporting for all calls made during the day on Weekly, Monthly & Quarterly basis
  • Verifying Service Assurance call made on daily basis
  • Daily Reporting of Successful Assurance Calls to Project Heads
Senior Customer Care Officer – Convergys
August 2006  – December 2006

Convergys is a people business. They are driven by a team of more than 130,000 employees, each with a story to tell. They are one of the largest International Customer Service Providers in India with multiple projects in Financial, Technical and Consumer Services market.

Role & Responsibilities:

  • Answering Customer Calls for Daimler Chrysler Financial Services
  • Handling Queries & Providing accurate solutions for Customer Accounts
  • Coaching Team Members on Soft Skills & Professional Acumen
  • Dealing with other Departments of the Financial Service for resolving Customer Queries
Senior Process Executive – Azure Pvt ltd
December 2004  – July 2006

Azure Pvt., Ltd. provides business process outsourcing services in India and China. It offers knowledge services, such as market research and equity research services; financial services, including mortgage processing, loan origination, finance and accounting, and collections; and customer care services, which include inbound customer care,

Role & Responsibilities:

  • Lead Generation for U.S. Mortgage, U.K. Loans
  • Collecting Customer Information & Documentation
  • Providing Mortgage Offers based on information collected
  • Filling Application Forms online
  • Reporting & Process Management